If you're worried, please call. We'll guide you on what to do next and prepare for your arrival.
09 86 96 111Critical cases are seen first. This is triage. If your pet is stable, there may be a wait while we treat life-threatening cases. Please phone ahead if you can.
Any of these signs require immediate attention.
Our six-step emergency process
Urgent cases first
Oxygen, pain relief, IV
Examination/diagnostics
Options + estimate
Procedures / surgery
Discharge + follow-up
Keep your pet warm, quiet and safely restrained
Bring medication bottles/packaging if relevant
If bleeding, apply gentle pressure with a clean cloth
Call while you're on the way if you can
Emergency care can involve rapid assessment and stabilisation. We'll explain priorities, outline options, and confirm consent before proceeding.
If budgets are a concern, tell us — we'll help you choose safe, sensible pathways.
Call us or come straight in - open 24/7, every day of the year.